Contact HR
If you have a general People/HR query, most queries can be resolved by reviewing the frequently asked questions, standard documentation, and HR policies and procedures available through the HR website, HR SharePoint, or policies and procedures tab from The Hub (intranet).
Please note, to access intranet pages you must be signed in to the Trust network.
For management queries relating to people matters, most queries can be resolved by reviewing the useful information available through the Management Essentials Toolkit tile under campaigns and promotions from The Hub (intranet).
People Advisory Service
For general HR enquiries, please get in touch with First Contact.
The People Advisory Service can provide general HR advice, People/HR policy and procedure clarification, and terms and conditions of employment advice.
The service is available Monday to Friday 09:00 - 17:00 (closed weekends and public holidays).
Tel: 0121 371 7612
Email:peopleadvisoryservice@uhb.nhs.uk
Site Based People/HR Teams (Employee Relations)
If your query relates to a complex HR/People such as disciplinary, performance, grievance, harassment and bullying, or an ongoing case, please contact your allocated People/HR Advisor from your onsite People (HR) team.
Medical Resourcing Team
The Medical Resourcing team provides a comprehensive recruitment and human resources service for all medical and dental staff.
Email: medicalresourcing@uhb.nhs.uk
Recruitment Team
All non-medical recruitment.
Email: recruitment@uhb.nhs.uk
Redirected queries
For queries relating to any of the below topics, please note that these do not sit with the People Advisory Service. Please use the intranet or the UHB website to source contact details for the relevant team.
- Accommodation (Staff Accommodation)
- Bank (UHB+)
- Car parking
- Education/Training queries
- Employment reference requests for Medical/Dental staff (Medical Resourcing)
- Employment reference requests for rental/mortgage or any other financial purpose (Payroll)
- Rostering (eRostering Support)
- ESR self-service (Data Management)
- Eye tests (Ergonomics)
- Honorary contracts/letters of access (Honorary Recruitment)
- HR/ESR forms (Finance Tools)
- IT requests (IT Service Desk)
- Occupational Health
- Patient issues (Patient Advice and Liaison Team)
- Pay (Payroll)
- Pension (Pensions)
- Placements/attachments/electives (Placements Team)
- Recruitment (Recruitment)
- Recruitment for Medical/Dental staff (Medical Resourcing)
- Retirement awards (General Ledger)
- Safeguarding (Adult/Child safeguarding)
- Security (Security)
- Staff benefits including Cycle to Work and Each Person (Staff Engagement)
- Trade unions
- Travel (see Travel and Commuting)
- Vehicle related queries (Motor Vehicle Policy)
- Volunteering (Voluntary Services – UHB Charity)
- Work experience (Work Experience – UHB)